General Terms & Condonditions

Terms of payment

 

1. Down payment

 

1.1 Down payment for Cell Therapy, Stem Cell Therapy, Detoxification Therapy, Laser Therapy

 

a) The down payment amounts to 50 % of the therapy costs.

 

b) After approval of the medical questionnaire by our doctors the patient receives a written and provisional reservation confirmation and a down payment invoice to be paid within 10 days.

 

c) The reservation becomes binding only upon the reception of the deposit.

 

1.2 Down payment for INUSpherese®

 

a) Down payment amounts to 2.000,00 €.

 

b) Medical questionnaire for the INUSpherese® must be completed in advance and sent back to us. Treatment day and treatment time will be arranged with the patient.

 

c) Treatment reservation becomes valid only when the down payment has been paid.

 

d) Total therapy costs are paid on treatment day before the treatment start.

 

2. Cancellation terms

 

2.1  Cancellation conditions for Cell therapy, Stem cell therapy, Detoxification therapy, Laser therapy

 

a) In case of therapy cancellation by the patient from doctor's approval until four weeks before the planned therapy start, the provider will refund the complete down payment to the patient.

 

 b) In the event of a cancellation by the patient within four weeks up to one week before treatment start, the SUPPLIER shall retain the whole down payment. The patient has the opportunity to catch up the therapy within six months after the original appointment. In this case, the whole down payment will be taken into account without any deduction on the new therapy. If there is no alternative date within the specified period, the balance will forfeit.

 

 c)  In the event of a cancellation by the patient within one week before treatment start, the whole down payment will be withheld. The patient has the opportunity to catch up the therapy within six months after the original appointment. In this case the down payment will be taken into account (minus 80% of the whole hotel arrangement) on the new therapy. If there is no alternative date within the specified period, the balance will forfeit.

 

2.2  Cancellation conditions for INUSpherese®

 

In case of therapy cancellation by the patient within 24 hours before the planned therapy start, the deposit of 2,000.00 € will be retained by the provider. Even in a case of necessary early termination of the treatment or in a case of very bad vein condition and the resulting failure of the treatment continuation, the deposit of 2,000.00 € will be retained by the provider.

CONTACT

Phone: +49 (0)8041 / 799 01 - 0

email: info@frischzellen.de

fax: +49 (0) 8041 / 799 01 - 29